Overview

The configuration of the MySmartAI® service that the Customer wants is achieved by two main selections.  The first is selecting and configuring the Interaction Screens; and the second is specification of the AI service required and provision of the AI model training data set.  

Interaction Screens

The pick and mix nature of the Interaction Screens is the main feature and strength of Smart AI.  Below is a list of the available interaction screens that are supported predominantly across all three platforms of Android and iOS smartphones and the web site.  There are some variations driven by the abilities and constraints of the three different platforms, or as specified by the Customer.

• Registration – Configurable fields are First Name, Last Name, User Name, Address lines, DoB, email, Land Line number, Mobile Number, Staff Number, Account Number. Users could be pre-registered on the system via a bulk data load.
• Sign In – Configurable fields are email or account name/number, password or pass code; or integration with standard Single Sign On (SSO) solutions.  Smartphone platforms could use biometrics. 
• Settings/Home Screen – Configurable fields are appropriate to the other screens selected and fields selected.
• Dashboard/Admin – Predominantly resides on the Web Server and provides Management Information (MI) to the Customer and Administration services. Configurable fields are appropriate to the other screens and fields selected.
• Sensor/Features screens – Sensor/Geolocation/Biometrics data integrated with the Tasks as appropriate
• Image Review/Submission screens – Select and send images to designated destination.
• Task Screen Structure – Multiple different tasks screens can be configured per service offering. Configurable fields are ID, Short Description, Long Description, Status, Notes, Rules, Link to sensors, Link to other files or documents, Time and Date fields (Start/End/Allocated/ etc), Action button(s) (Submit/Validate/Save).  Various fields can be used for either data entry and data presentation.  Data may be pre-loaded via bulk load, or accessed in real-time via Web APIs.
• Task List/Selection/Execution/Completion screens – Configurable fields will be a sub-set of the Task Screen Structure fields plus fields such as tasks completed, confirmation and evidence, manager sign-off or feedback, close down tasks
• Direct Report List/Manage screens – Configurable fields will be a sub-set of the Task Screen Structure fields plus aggregation, metrics and action fields.

Branding – The style across all platforms can be made to comply with organisational branding requirements, within reason.  The default is platform specific best practice design.

Artificial Intelligence (AI) & ML/DL

Smart AI can leverage various AI managed services provided by the Commodity Cloud Providers including Google and Apple.  For the avoidance of confusion some providers refer to these as Artificial Intelligence (AI) or Machine Learning (ML) or Deep Learning (DL); the main point is that they are accessible by simplified and supported management interfaces that make their use much easier.  An example of the supported AI managed service is AWS Rekognition.

AI Model Types

The following types are currently supported by Smart AI:

Image/Voice/Text Recognition

• Training Data Set – The Customer will provide the training data set. If the Customer requires Microbond to provide the training data set there will be a charge by agreement.
• Inference Unit – The recognition activity can be performed via backend services on AWS, Azure, Apple or Google, or can be performed on the local device, i.e. smartphone. There are pros and cons of both which will be discussed at configuration time.